Checkout operator

Retail and Sales Career Profiles from The CV Writer - Creating Brand YOU - #creatingbrandYOU

Cashier, till assistant

Checkout operators serve customers at tills in supermarkets and large retail stores.

Salary range: £11,500 to £17,000

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

How to become a checkout operator

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly
The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

College

You can start by taking a college course like:

  • Level 1 Certificate in Skills for Retail
  • Level 2 Certificate in Retail Knowledge

This would teach you some of the skills needed for the job. Then you can try to find a trainee position.

Entry requirements

You’ll usually need:

  • 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
  • 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course

More information

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

Apprenticeship

You may be able to get into this job through a retailer intermediate apprenticeship.

Entry requirements

You’ll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

More information

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

Direct application

You can apply directly to job vacancies.

There are no set entry requirements though some employers may ask for GCSE passes at grades 9 to 4 (A* to C) in maths and English.

Experience of handling cash and serving customers will be helpful.

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

What it takes

Skills and knowledge

You’ll need:

  • the ability to accept criticism and work well under pressure
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • the ability to work well with others
  • customer service skills
  • sensitivity and understanding
  • maths knowledge
  • excellent verbal communication skills
  • to be able to carry out basic tasks on a computer or hand-held device

Restrictions and requirements

You’ll need to:

  • be over 18 to sell alcohol and other restricted goods

What you’ll do

Day-to-day tasks

Your day-to-day duties could include:

  • working quickly so that customers in the queue don’t have to wait too long
  • scanning items for customers
  • weighing and pricing fruit and vegetables
  • using special tools to remove security tags
  • checking customers’ ages for restrictions on items like alcohol
  • packing and wrapping purchases
  • processing store loyalty cards, coupons and vouchers
  • taking payments and making sure the till balances at the end of the day
  • spending time away from the till, filling shelves, checking stock or working on a customer service desk

Working environment

You could work at a store.

You may need to wear a uniform.

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

Career path and progression

With experience, you could become a supervisor or manager.

Larger companies are likely to offer you more chance of promotion.