Digital delivery manager
Digital service delivery manager
Digital delivery managers are responsible for the performance of a team and the digital products and services they produce.
Salary Range: £37,000 to £60,000
How to become a digital delivery manager
You can get into this job through:
- a university course
- an apprenticeship
- working towards this role
University
You can do a degree or postgraduate course in:
- computing
- information systems
- business management
Entry requirements
You’ll usually need:
- 2 to 3 A levels, or equivalent, for a degree
- a degree in a relevant subject for postgraduate study
More information
- equivalent entry requirements
- student finance for fees and living costs
- university courses and entry requirements
Apprenticeship
You could start by doing a digital technology solutions degree apprenticeship.
After completing your apprenticeship, you would get experience of working in digital delivery teams before taking on a role as a delivery manager.
Entry requirements
You’ll usually need:
- 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a degree apprenticeship
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Work
You can start in a related job area like project management or customer experience management, then move into digital delivery by learning on the job.
Most employers will expect you to have experience of:
- working on digital projects and products
- using content management systems (CMS), search engine optimisation (SEO) and data analytics
- user experience (UX) design or research
- using agile project management tools like Scrum, Kanban and Lean
- managing multi-disciplinary teams
More information
Further information
You can find out more about working in the digital industry from Tech Future Careers.
What it takes
Skills and knowledge
You’ll need:
- knowledge of computer operating systems, hardware and software
- to be thorough and pay attention to detail
- customer service skills
- the ability to use your initiative
- the ability to work well with others
- maths knowledge
- excellent verbal communication skills
- analytical thinking skills
- to have a thorough understanding of computer systems and applications
What you’ll do
Day-to-day tasks
You’ll use an agile project management approach to make sure the team works together and communicates well.
Your role could include:
- building, managing and motivating teams
- working closely with the product manager to decide the needs of the project and plan work
- managing the demands of other departments to allow the team to work without disruption
- building relationships with stakeholders and senior managers
- coaching team members so that they can learn and improve
- overcoming problems to get work done
- evaluating feedback to improve the service
- managing budgets
Working environment
You could work in an office or from home.
Career path and progression
With experience, you could move into a senior management role with responsibility for several products or services.
You could become self-employed and take up consultancy work.