Bouncer, doorman, doorwoman
Door supervisors enforce the entry policy in venues like pubs, bars and nightclubs and look after the safety of the people inside.
Salary range: Variable
How to become a door supervisor
You can get into this job through:
- a college course
- an apprenticeship
- a private training course
You’ll need to do the Level 2 Award for working as a Door Supervisor within the Private Security Industry, to get a front line licence, which is issued by the Security Industry Authority.
You’ll need to complete 4 training modules and pass the exams. Modules include:
- working within the private security industry
- door supervisor specialist
- conflict management
- physical intervention skills
There are no set entry requirements for this route.
You may be able to start through an intermediate apprenticeship in providing security services.
You’ll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
You could take private training to get your door supervisor’s licence.
- you’ll need a Security Industry Authority (SIA) licence for agency and contractor jobs
If you already hold a door supervision qualification gained in the last 3 years, you may be able to apply for a front line licence. Check the information about previous qualifications from the Security Industry Authority.
As a door supervisor, you’ll need to renew your licence every 3 years.
Professional and industry bodies
You could join the International Professional Security Association for professional recognition, training opportunities and to make industry contacts.
What it takes
Skills and knowledge
- knowledge of public safety and security
- patience and the ability to remain calm in stressful situations
- the ability to work well with others
- to be thorough and pay attention to detail
- thinking and reasoning skills
- concentration skills
- customer service skills
- excellent verbal communication skills
- to be able to carry out basic tasks on a computer or hand-held device
Restrictions and requirements
You’ll need to:
The Security Industry Authority may make other checks to decide if you’re a suitable person to hold a licence.
If you have a criminal record, this does not necessarily mean that you will not be granted a licence. The Security Industry Authority has more detailed information.
What you’ll do
Your day-to-day duties may include:
- managing crowds and queues
- making sure people keep to the dress code
- checking tickets
- patrolling inside and outside the venue
- watching people’s behaviour and dealing with conflict
- restraining and escorting people out of the venue, if necessary
- dealing with emergencies
- co-operating with police, first aiders and management
You could work at events, at a sports arena or at a music venue.
Your working environment may be crowded, noisy and outdoors in all weathers.
You may need to wear a uniform.
Career path and progression
With experience, you could progress to team leader or area supervisor.
You could move into other types of security-related work, like retail security.
You could also go on to set up your own agency.