Estate agent

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Property agent

Estate agents sell and rent out commercial and residential property, acting as negotiators between buyers and sellers.

Salary range: £15,000 to £40,000

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

How to become an estate agent

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • training offered by a professional body
The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

University

You could do a foundation degree, higher national diploma or degree in:

  • business studies
  • civil and structural engineering
  • estate management
  • property development or management
  • surveying
  • urban and land studies

Entry requirements

You’ll usually need:

  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree

More information

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

Apprenticeship

Some estate agents offer an intermediate apprenticeship as a junior estate agent or an advanced apprenticeship in property services.

Entry requirements

You’ll usually need:

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More information

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

Work

You may be able to start as a trainee sales negotiator and learn on the job.

You could also start as an administrator in estate agency or lettings company and work your way up.

Local knowledge of the area where you’ll be working would be an advantage.

Other routes

You could start by taking qualifications offered by an industry body like NAEA Propertymark.

Introductory qualifications can be done whether or not you’re working in property. There are also courses aimed at people in the industry who want to develop their career.

More information

Career tips

Estate agents often work on commission which means that you have a basic salary and also earn a percentage of the sale or rental price of any property you sell or rent. You might start on a guaranteed salary for a few months and then move to a commission based salary.

You may also have the chance to add to your earnings through bonuses linked to meeting individual or company sales targets.

Further information

You can find our more about working as an estate agent from NAEA Propertymark.

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

What it takes

Skills and knowledge

You’ll need:

  • customer service skills
  • the ability to sell products and services
  • the ability to work on your own
  • to be thorough and pay attention to detail
  • persistence and determination
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • to be able to use a computer and the main software packages competently

Restrictions and requirements

You’ll need to:

  • have a full driving licence

What you’ll do

Day-to-day tasks

You may:

  • visit sellers and landlords to value properties
  • communicate regularly with potential buyers and tenants to share details of properties that meet their requirements
  • arrange viewing appointments and show properties to buyers or renters
  • get feedback on viewings
  • negotiate between buyers and sellers
  • generate sales leads for mortgages and conveyancing
  • deal in person, on the telephone and through email with solicitors, financial advisers and surveyors
  • manage auction sales
  • work to meet sales targets
  • update computer records

Working environment

You could work in an office, at a store, at a client’s business or at a client’s home.

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

Career path and progression

With experience and a good sales record, you could be promoted from sales negotiator to senior negotiator and then branch manager.

Larger chains of estate agents may offer more opportunities for promotion than smaller companies.

You could also become self-employed as a partner in a firm, or set up your own agency.