Facilities manager

Estates manager, support services manager, contracts manager

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Facilities managers oversee the operation and maintenance of building systems and services.

Salary Range: £26,000 to £60,000

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How to become a facilities manager

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • applying directly
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University

You could do a foundation degree or degree in facilities management or building services management.

Entry requirements

You’ll usually need:

  • at least 1 A level, or equivalent, for a foundation degree
  • 2 to 3 A levels, or equivalent, for a degree

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Apprenticeship

You may be able to take an advanced apprenticeship as a facilities supervisor or a higher apprenticeship as a facilities manager. This will usually take 18 to 24 months to complete.

You’ll do on-the-job training and spend time with a college or training provider.

Entry requirements

You’ll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

More information

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Work

You may be able to start as a building caretaker or a management assistant and work your way up. You’ll be encouraged to work towards qualifications like a Level 3 Diploma in Facilities Management.

Your employer may ask you to study for professional qualifications offered by the ILM.

Direct application

You can apply for jobs directly if you’ve got a combination of relevant experience and qualifications. This includes technical skills related to buildings and property, and management skills.

Qualifications and experience in building services engineering, surveying or health and safety could give you an advantage.

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Career tips

You may find it useful to have a health and safety qualification.

Professional and industry bodies

You could apply to become a member of the Institute of Workplace and Facilities Management for professional recognition, training opportunities and to make industry contacts.

Further information

You can find out more about becoming a facilities manager from the Institute of Workplace and Facilities Management.

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What it takes

Skills and knowledge

You’ll need:

  • customer service skills
  • business management skills
  • administration skills
  • to be thorough and pay attention to detail
  • knowledge of economics and accounting
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • the ability to work well with others
  • to be able to use a computer and the main software packages competently
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What you’ll do

Day-to-day tasks

Your day-to-day activities may include:

  • managing refurbishment, renovations and office moves
  • managing maintenance
  • making sure the building meets health and safety standards
  • advising on energy efficiency
  • managing cleaning, waste disposal, catering, parking and security
  • managing budgets and accounts
  • negotiating with contractors and suppliers
  • managing office systems like IT and equipment

Working environment

You could work at a university, at a college, at a sports arena or in an office.

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Career path and progression

With experience you may be able to progress to senior or regional manager roles.

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