Hotel room attendants make sure that hotel rooms are clean, tidy and inviting for guests.
Salary range: £11,500 to £18,000
How to become a hotel room attendant
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
You can do a course before you apply for a job. Courses include:
- Level 1 Certificate in Introduction to the Hospitality Industry
- Level 1 Diploma in Preparing for a Career in the Hospitality Industry
These courses include options in housekeeping and guest services.
You’ll usually need:
- 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a level 1 course
You can get into this job through an intermediate apprenticeship as a hospitality team member, specialising in housekeeping.
You’ll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
You can apply directly to employers if you’ve got some of the relevant skills and knowledge needed for the job. Experience in cleaning can be useful.
Employers will be interested in your personal qualities and will expect you to be hardworking, honest and a reliable time-keeper.
You can get more advice about working in hotels from the Hospitality Guild.
What it takes
Skills and knowledge
- the ability to accept criticism and work well under pressure
- patience and the ability to remain calm in stressful situations
- the ability to work on your own
- to be thorough and pay attention to detail
- sensitivity and understanding
- customer service skills
- a desire to help people
- excellent verbal communication skills
- to be able to carry out basic tasks on a computer or hand-held device
What you’ll do
Your day-to-day duties might include:
- changing bed linen and towels
- making beds
- vacuuming floors
- dusting and polishing furniture
- cleaning bathrooms
- replacing stocks of guest supplies
- re-stocking drinks in the mini-bar
You could work in a hotel.
Your working environment may be physically demanding.
You may need to wear a uniform.
Career path and progression
Your opportunities for progression would depend on the size of the hotel.
In larger organisations you’re more likely to be able to progress to a supervisory or management job.