Letting negotiator, rental agent
Letting agents manage rental properties on behalf of owners.
Salary range: £16,000 to £35,000
How to become a letting agent
You can get into this job through:
- an apprenticeship
- working towards this role
- specialist courses run by professional bodies
You could get into this job through an intermediate apprenticeship as a housing and property management assistant.
To get onto an apprenticeship, you’ll find it useful to have:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
You’ll usually start as administrator with a lettings firm and learn on the job. You’ll find it helps to have relevant skills and experience like sales or customer service.
Employers are likely to be more interested in your skills and experience than your qualifications. Some may ask for GCSEs at grades 9 to 4 (A* to C) in English and maths, or equivalent qualifications.
You can study for the National Federation of Property Professionals qualifications in Residential Letting and Property Management, while looking for work.
The Chartered Institute of Housing also offers qualifications in Letting and Managing Residential Property.
Professional and industry bodies
What it takes
Skills and knowledge
- customer service skills
- the ability to sell products and services
- the ability to use your initiative
- business management skills
- active listening skills
- excellent verbal communication skills
- persuading and negotiating skills
- the ability to accept criticism and work well under pressure
- to be able to carry out basic tasks on a computer or hand-held device
Restrictions and requirements
You’ll need to:
- have a full driving licence
What you’ll do
You’ll take responsibility for all aspects of the let, like:
- advising clients about the letting process
- setting up viewings and showing potential tenants around the property
- selecting responsible, reliable tenants
- preparing tenancy agreements and inventories
- checking tenant references
- making sure all aspects of the letting meet legal requirements
- meeting landlords and advising on rents
- arranging for maintenance to be carried out
- working with solicitors, builders, cleaners and suppliers
- handling any problems with the property
You could work at a client’s home, at a client’s business or in an office.
Career path and progression
With experience, you could progress to a management role, or move into estate agency work.