Best value officer, external funding officer, policy officer, democratic services officer
Local government officers put council policies into practice and deliver local services.
Salary Range: £17,000 to £37,000
You can get into this job through:
- a university course
- an apprenticeship
- working towards this role
- applying directly
- a graduate training scheme
You may need to do a degree or a job-specific qualification in a subject like town planning, urban design or historic building conservation, for example for a conservation officer post.
You’ll usually need:
- 2 to 3 A levels, or equivalent, for a degree
You could get into this job through a public service operational delivery officer advanced apprenticeship, or an advanced apprenticeship in business and administration.
You’ll usually need:
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
You could start in local government as an administrative assistant and work your way up to more senior positions through training on the job. Experience in office work would be useful.
You can apply for jobs directly if you’ve got the right skills and experience from previous work. Some local authorities may ask for at least 4 GCSEs, A levels or equivalent qualifications, depending on the vacancy.
For certain jobs, you may need a degree or specific professional qualification in an area like town planning or public policy.
Knowledge of common office software packages and experience in working in customer service are also valued by employers and could help your career prospects.
You may be able to join a local authority’s National Graduate Development Programme if you’ve got a first class or upper second class degree. Most subjects are acceptable.
You may be able to get into this job through an internship.
You’ll find more details about working in local government through the Local Government Association.
Skills and knowledge
- customer service skills
- administration skills
- patience and the ability to remain calm in stressful situations
- the ability to accept criticism and work well under pressure
- business management skills
- to be thorough and pay attention to detail
- the ability to work well with others
- the ability to use your initiative
- to be able to carry out basic tasks on a computer or hand-held device
Depending on your level of responsibility, your day-to-day duties may include:
- managing and evaluating projects
- writing reports and briefing papers
- dealing with enquiries and giving advice
- presenting information at meetings
- supervising administrative work and managing clerical staff
- keeping records
- preparing and managing contracts
- dealing with other agencies
- managing budgets and funding
You could work in an office.
With experience, you could progress into management.
You could also move into other public sector areas like the NHS or the voluntary sector.