Neighbourhood warden

Street warden, community warden, city warden, safety warden

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Neighbourhood wardens work in local communities to reduce anti-social behaviour.

Salary range: £17,000 to £28,000

How to become a neighbourhood warden

You can get into this job through:

  • volunteering
  • applying directly

Volunteering and experience

You could search Do-it for volunteering opportunities where you could develop the skills needed to get a job as a neighbourhood warden.

Opportunities may be offered by your local council or other organisations working with people with issues like homelessness, substance misuse, or anti-social behaviour.

Direct application

You may not need any qualifications to become a neighbourhood warden, although some employers may prefer you to have a good general standard of education with GCSEs in English and maths, and experience of working with the public.

Employers will often focus on your personal qualities and people skills. It may be an advantage to have a clear understanding of the issues faced by the community you will be working in.

You’ll usually have induction training, lasting around 12 weeks, while you get to know your area and the issues you might face.

More information

Further information

You can find out more about becoming a neighbourhood warden from your local council.

What it takes

Skills and knowledge

You’ll need:

  • knowledge of public safety and security
  • patience and the ability to remain calm in stressful situations
  • the ability to work well with others
  • to be thorough and pay attention to detail
  • thinking and reasoning skills
  • concentration skills
  • customer service skills
  • excellent verbal communication skills
  • to be able to carry out basic tasks on a computer or hand-held device

Restrictions and requirements

You’ll need to:

Some employers will ask for you to have a driving licence and be aged 21 or over so that you can drive a company vehicle. Other employers would only ask that you’re able to ride a bicycle supplied by them.

What you’ll do

Day-to-day tasks

Your day-to-day duties could include:

  • responding to anti-social behaviour incidents
  • reporting crime to the police
  • telling the council and other authorities about environmental problems
  • issuing fixed penalty notices for litter, graffiti and dog fouling
  • making sure empty properties are safe and secure
  • supporting older and vulnerable people in the area
  • getting involved in community activities
  • visiting schools and attending community and resident meetings
  • sharing information with other agencies like the police, community groups, social landlords and tenants’ associations

Working environment

You could work in the community.

You may need to wear a uniform.

Career path and progression

With experience, you could become an assistant head warden, senior warden, or warden coordinator.

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