Team leader, first line manager
Supervisors manage teams of staff and organise their workload.
Salary range: £15,000 to £30,000
How to become a supervisor
You can get into this job through:
- an apprenticeship
- working towards this role
- applying directly
You could take a team leader and supervisor advanced apprenticeship, or a management higher apprenticeship.
You’ll usually need:
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
- 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
You can become a team leader or supervisor by being promoted from within your organisation. In a larger organisation, you may need to complete an in-house management trainee scheme.
You’ll usually need at least 1 or 2 years’ experience in a job to apply directly for team leader or supervisor vacancies. Employers may also want you to have work-based qualifications and evidence of relevant training certificates for the industry you’re working in.
You can find out more about careers and qualifications in supervisory management from the Chartered Management Institute.
What it takes
Skills and knowledge
- leadership skills
- knowledge of manufacturing production and processes
- to be thorough and pay attention to detail
- the ability to use, repair and maintain machines and tools
- the ability to use your initiative
- excellent verbal communication skills
- thinking and reasoning skills
- sensitivity and understanding
- to be able to use a computer and the main software packages competently
What you’ll do
Your day-to day tasks may include:
- planning workloads and rotas
- allocating tasks to team members
- briefing teams on targets, initiatives and policy changes
- monitoring and reporting on team performance, and carrying out individual appraisals
- keeping up to date with regulations
You could work in an office, in a contact centre, in a factory or at a store.
Career path and progression
With training and experience, you could move into middle management and then senior management positions.
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