Visitor attraction general manager

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Visitor attraction general managers look after the operation and finances of an attraction, and the health and safety of staff and visitors.

Salary range: £22,000 to £50,000

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

How to become a visitor attraction general manager

You can get into this job through:

  • a university course
  • a college course
  • working towards this role
  • applying directly
The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

University

There is no set entry route to become a visitor attraction general manager but it may be useful to do a relevant foundation degree, higher national diploma or degree in:

  • tourism
  • resort management
  • marketing
  • business management

Entry requirements

You’ll usually need:

  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree

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The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

College

You could work towards this role by doing a subject like a Level 3 Extended Diploma in Leisure and Tourism.

This would teach you some of the skills and knowledge you need and may help you to get a job as a trainee assistant manager.

Entry requirements

You’ll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course

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The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

Work

It may be possible to work your way into this job by starting in a customer service or hospitality role, with an attraction, and apply for promotion when you’ve got enough experience.

Direct application

You can apply directly for jobs if you’ve got relevant skills and knowledge. For example, you’ll have an advantage if you’ve worked in visitor attraction management, or have experience in leisure, hospitality, catering or retail management.

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Further information

You can find out more about working as a visitor attraction general manager from the Hospitality Guild.

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

What it takes

Skills and knowledge

You’ll need:

  • business management skills
  • leadership skills
  • customer service skills
  • the ability to use your initiative
  • the ability to accept criticism and work well under pressure
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • maths knowledge
  • to be able to use a computer and the main software packages competently

Restrictions and requirements

You may need a driving licence for some jobs.

What you’ll do

Day-to-day tasks

Your day-to-day duties could include:

  • managing budgets
  • working with suppliers, local government, trade bodies and the media
  • overseeing health and safety procedures
  • staff training and recruitment
  • developing new business opportunities

Working environment

You could work at an information centre, at monuments and castles, in a museum, at an art gallery or at a zoo.

Your working environment may be outdoors some of the time.

You may need to wear a uniform.

The CV Writer Career Advice Guides. Helping you write a CV, guiding you to a career. Norwich, Norfolk, UK.

Career path and progression

With experience, you could progress to senior roles like divisional, regional or group director.